Feeding a Chatbot With PDFs and FAQs: How to Prepare Sources
To feed a chatbot with PDFs and FAQs that actually answer, prepare the sources before you upload anything: audit what you have,…
Multilingual Chatbots: What Changes When You Add a Second Language
Adding a second language to a chatbot looks like a config change. Flip a setting, wire in a translation layer, done. Then…
Rolling a Bot Out to a Second Country: A Checklist
The first bot got built with everyone watching. Requirements argued over line by line, the knowledge base assembled document by document, someone…
Keeping a Knowledge Base Current Without a Full-Time Editor
A knowledge base fails differently from most systems you own. When a payment gateway breaks, alarms fire and someone gets paged. When…
IT Help Desk Chatbot: Answering Routine Tech Questions From Docs
An IT help desk chatbot reads the fixes your team has already written down and walks staff through them. Routine VPN, printer…
What Is a RAG Chatbot and How It Answers From Your Documents
A RAG chatbot is a bot that first searches your own documents for the passages that fit a question, and only then…
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