AI voice conversations
Speech recognition and natural speech generation for real-time customer calls and voice support.
● AI voicebot + chatbot for business
Create AI assistants that talk, answer and support your customers 24/7
Botino lets businesses build AI voicebots and chatbots, connect them to your own knowledge base, embed them on your website and automate customer conversations - in voice and chat.
No coding required. Website-ready. Multilingual.
Everything in one platform
Voice + chat
Knowledge base
Website widget
Multilingual
24/7 support
The challenge
Customers expect instant answers. Teams can't be online 24/7.
Most businesses already hold the answers - in FAQs, PDFs, product pages and documents. Customers just can't reach them fast enough.
Support is overloaded
Agents answer the same questions all day. Tickets pile up, response times grow and customer satisfaction drops.
People-bound channels
Live chat needs staff online. Phone support doesn't scale. Outside business hours, customers simply wait.
Knowledge stays buried
Answers live in documents and product descriptions customers never find. Repetitive questions consume hours every week.
The Botino approach
Turn the knowledge you already have into an assistant that answers
Botino connects your business knowledge to AI voicebots and chatbots, then puts them where your customers are - your website, voice line and chat widget.
Knowledge base
Documents, PDFs, FAQs
Website content
Product & service pages
Business rules
Tone, scope, handoff
Botino AI assistant
Understands questions and answers from your own information - in voice and chat.
Voice conversations
Speaks & listens 24/7
Chat widget
Embedded on your site
Support automation
Leads, FAQs, advice
Platform features
One platform for voice, chat and everything around it
Configure, connect and embed AI assistants without writing code - and keep full control of what they know and how they speak.
AI chatbot widget
An embeddable chat widget that works on desktop and mobile and answers customer questions instantly.
Your knowledge base
Upload documents, add FAQs and connect website content. The bot answers from your business information.
Multilingual assistants
Serve international customers with language-ready assistants designed for multiple markets.
Easy configuration
No coding required. Create projects, add bots and configure how each assistant behaves.
One-line embed
Paste a single line of code into any website - WordPress, Shopify, PrestaShop or fully custom. No plugins to install.
Token-based usage
A transparent consumption model with packages sized for different company needs.
Analytics & insights
See conversation volume, frequent questions, unresolved topics and usage trends.
Use cases
Built for the conversations your business has every day
From e-commerce to clinics, Botino assistants handle the repetitive questions so your team can focus on the rest.
E-commerce product assistant
Helps shoppers compare products, check stock and complete orders.
"Which of these laptops is best for video editing?"
Restaurant concierge
Answers menu, booking and dietary questions any time of day.
"Do you have gluten-free options for Friday at 8pm?"
Hotel receptionist
Handles availability, check-in details and local recommendations.
"Is late check-out available on Sunday?"
Clinic information assistant
Shares opening hours, services and appointment guidance.
"How do I prepare for a blood test?"
Education support assistant
Answers course, enrolment and schedule questions for students.
"When does the autumn term start?"
IT support agent
Resolves common technical issues and routes the rest to a human.
"How do I reset my company VPN password?"
Sales lead qualification
Asks the right questions and captures qualified leads automatically.
"What's your budget and timeline for this project?"
FAQ automation
Turns your existing FAQ and help pages into instant answers.
"What is your return policy?"
Internal knowledge assistant
Helps staff find policies, processes and documents quickly.
"Where do I submit an expense report?"
Try it live
Meet a few Botino demo assistants
Each demo is configured with its own knowledge base and personality. Open one and start a conversation.
TV
TV store assistant
ReadyRecommends televisions by room size, budget and features.
RC
Restaurant concierge
ReadyTakes booking questions and explains the menu in any language.
HR
Hotel receptionist
ReadyAnswers availability and amenities, day or night.
IT
IT support assistant
ReadyWalks users through common fixes before escalating.
HC
Healthcare information
ReadyShares services, hours and preparation guidance.
PS
Product support assistant
ReadyResolves setup and warranty questions from your docs.
How it works
From idea to embedded assistant in six steps
1
Create a project
Set up a workspace for your bots.
2
Choose channels
Voicebot, chatbot or both.
3
Add knowledge
Upload docs, FAQs and site content.
4
Configure behaviour
Tone, language and scope.
5
Embed & connect
Add the widget or an integration.
6
Monitor & improve
Review conversations and refine.
Integrations
Embed on your website in one line
Botino drops into the platforms you already use. Paste a single script tag, or connect a store integration - no rebuild required.
<script src="https://app.botino.eu/widget.js" data-bot-id="your-bot-id"></script>Example snippet for illustration. Real embed code is generated per bot in your dashboard.
WWordPress
WoWooCommerce
SShopify
PPrestaShop
WiWix
WfWebflow
</>Custom HTML/JS
{ }Any website
Product preview
A workspace built for managing assistants
Projects, bots, knowledge, conversations and analytics - organised in one clean dashboard.
Active bots
6
Conversations · 7d
8.4k
Tokens used
62%
TV
LiveTV Store Assistant
Chat · 42 docs
HR
LiveHotel Receptionist
Voice + chat · 18 docs
IT
DraftIT Support Assistant
Chat · 30 docs
product-catalogue.pdf
2.4 MB · synced
FAQ - returns & shipping
38 questions
botino.eu/products
Website crawl
<script
src="https://app.botino.eu/widget.js"
data-bot-id="tv-store-9f2a"
data-lang="auto">
</script>
Pricing
Start small, scale when you're ready
Placeholder pricing for Phase 1. Plans are built around bots, token packages and the channels you need.
Starter
For small websites and early testing.
€29/mo
- 1 active bot
- Basic token package
- Website chat widget
- Knowledge base (up to 25 docs)
- Email support
Professional
For growing businesses that need scale.
€99/mo
- Multiple bots
- Larger token package
- Voice + chat channels
- E-commerce integrations
- Analytics & insights
- Priority support
Enterprise
For larger teams and agencies.
Custom
- Custom number of bots
- Large token package
- Team access & roles
- API access
- Advanced analytics
- Implementation support
Token usage depends on conversation length, model settings and knowledge base usage. Final pricing will be confirmed before launch.
Why Botino
Voice and chat, powered by your knowledge
How an AI assistant platform compares with the channels most businesses rely on today.
| Capability | Traditional support | Live chat | Generic AI chatbot | Botino |
|---|---|---|---|---|
| Available 24/7 | - | - | ||
| Voice + chat in one place | - | Limited | - | |
| Answers from your knowledge base | Limited | Limited | Limited | |
| Easy website embedding | - | Limited | ||
| Multilingual | Limited | Limited | ||
| Scales without adding staff | - | - | ||
| Measurable usage & analytics | Limited | Limited | Limited |
Security & control
You decide what your assistant knows and says
Botino is designed so your assistant stays grounded in your information and under your control.
Controlled knowledge base
Your assistant answers from the information you provide - not the open internet.
Encrypted communication
Conversations are transmitted over encrypted connections (planned for Phase 2).
Role-based access
Planned team roles so the right people manage the right bots.
Human handoff
Hand a conversation to a person whenever the assistant reaches its limits.
Business-owned behaviour
You define tone, scope and what topics are in or out of bounds.
Considered data handling
Designed with careful, transparent handling of business and customer data.
Some controls are planned for the Phase 2 application. This section describes the intended approach to data handling and configuration, not a legal guarantee.
FAQ
Questions, answered
Botino is a platform for building AI voicebots and chatbots that answer customer questions, qualify leads and support your business - grounded in your own knowledge base.
Both. You can deploy a voice assistant, a chat assistant, or run both from the same project and knowledge base.
No. You create projects and bots, add your knowledge and configure behaviour through the dashboard. Embedding takes a single script tag.
Yes. Upload documents and PDFs, add FAQs and connect website content. Your bot answers from that business-specific information.
Anywhere. Paste one line of code before your closing body tag and the widget appears - WordPress, Shopify, PrestaShop or a fully custom site. There are no plugins to install.
Yes. Botino assistants are multilingual and this site is built to support English and Polish via WPML.
Usage is measured in tokens, which depend on conversation length, model settings and knowledge base usage. Plans include token packages sized for different needs.
Yes. The demo section lets you open example assistants configured for different industries and start a conversation.
Absolutely. Botino works on any online store - Shopify, WooCommerce, PrestaShop or custom-built - to help with product questions and support.
Yes. You define the assistant's tone, language, scope and how it should handle topics that fall outside its knowledge.
Yes. Just paste a single line of code before your closing body tag - it works on any platform, with no plugins required.
Yes. Support is available on all plans, with priority and implementation support on higher tiers.
Start in minutes
Launch your first AI assistant for customer conversations
Start with one assistant, connect your knowledge base and embed it on your website.
No coding required · Cancel anytime
Contact
Talk to us about your first bot
Tell us what you'd like to automate and we'll help you scope a voicebot or chatbot for your business.
- hello@botino.eu
- Replies within one business day
Phase 2 · Coming next
A glimpse of the Botino application
The logged-in workspace where teams build and manage assistants. Now live as an interactive design - consistent with this brand.
Projects & bots at a glance
- Projects and active bots
- Token usage and limits
- Conversations and recent activity
Configure every assistant
- Name
- language and voice
- Chat settings and behaviour
- Knowledge base and embed code
Understand and improve
- Conversation history
- Unresolved questions
- Token usage and export
