● AI voicebots and chatbots for business

AI assistants that answer from your business knowledge

Botino connects voicebots and chatbots to your documents, FAQs and website content, so customers can get consistent answers in voice and chat, 24/7.

Create your first bot See live demos

No coding required. Website-ready. Multilingual.

Everything in one platform

Voice + chat Knowledge base Website widget Multilingual 24/7 support

The challenge

Customers expect instant answers. Teams can't be online 24/7.

Most businesses already hold the answers - in FAQs, PDFs, product pages and documents. Customers just can't reach them fast enough.

Support is overloaded

Agents answer the same questions all day. Tickets pile up, response times grow and customer satisfaction drops.

People-bound channels

Live chat needs staff online. Phone support doesn't scale. Outside business hours, customers simply wait.

Knowledge stays buried

Answers live in documents and product descriptions customers never find. Repetitive questions consume hours every week.

The Botino approach

Turn the knowledge you already have into an assistant that answers

Botino connects your business knowledge to AI voicebots and chatbots, then puts them where your customers are - your website, voice line and chat widget.

Knowledge base

Documents, PDFs, FAQs

Website content

Product & service pages

Business rules

Tone, scope, fallback behaviour

Botino AI assistant

Understands questions and answers from your own information - in voice and chat.

Voice conversations

Speaks & listens 24/7

Chat widget

Embedded on your site

Guided support

FAQs, product guidance, instructions

Platform features

One platform for voice, chat and everything around it

Configure and embed AI assistants without writing code, while controlling their knowledge, tone and scope.

AI voice conversations

Speech recognition and natural speech generation for live voice calls and voice support.

AI chatbot widget

An embeddable chat widget that works on desktop and mobile and answers customer questions instantly.

Your knowledge base

Upload documents, add FAQs and connect website content. The bot answers from your business information.

Multilingual assistants

Serve international customers with language-ready assistants designed for multiple markets.

Easy configuration

No coding required. Create projects, add bots and configure how each assistant behaves.

One-line embed

Paste a single line of code into any website - WordPress, Shopify, PrestaShop or fully custom. No plugins to install.

Transparent plans

A clear monthly subscription with a token allowance sized for different company needs.

Usage & limits

Track your monthly token usage and plan limits from your account.

Use cases

Built for the conversations your business has every day

From e-commerce to clinics, Botino assistants handle the repetitive questions so your team can focus on the rest.

E-commerce product assistant

Helps shoppers compare products and answers questions about specifications, shipping and return policies from your catalogue and documents.

"Which of these laptops is best for video editing?"

Restaurant menu assistant

Answers questions about the menu, ingredients, allergens, opening hours and restaurant policies.

"Which dishes are gluten-free?"

Hotel information assistant

Answers questions about amenities, stay policies, check-in and check-out, and local information.

"What time does check-in start?"

Clinic information assistant

Shares opening hours, services and general preparation guidance from the clinic's materials.

"How do I prepare for a blood test?"

Course information assistant

Answers course, schedule and admissions questions from the school's materials.

"When does the autumn term start?"

IT help assistant

Guides users through documented troubleshooting steps and clearly states when the knowledge base does not contain an answer.

"My VPN shows error 809 - what should I check?"

Sales information assistant

Answers questions about your offer, services and process, and can guide prospects through discovery questions during the conversation.

"What's included in your onboarding?"

FAQ automation

Turns your existing FAQ and help pages into instant answers.

"What is your return policy?"

Interactive demos

Try 6 Botino assistants

Each bot uses a separate demo knowledge base and shows a different conversation pattern: recommendations, information retrieval or step-by-step guidance.

TV product advisor

Ready

Compares models and recommends a TV for your budget, room and use case, based on the demo catalogue.

ChatKnowledge base

Restaurant menu assistant

Ready

Answers questions about the menu, ingredients, allergens, opening hours and restaurant policies.

ChatKnowledge base

Hotel information assistant

Ready

Explains stay policies, amenities, check-in and check-out times, and information about the local area.

ChatKnowledge base

IT help assistant

Ready

Guides users through documented troubleshooting steps and helps them find the right instructions.

ChatKnowledge base

Course information assistant

Ready

Answers questions about the curriculum, dates, requirements, fees and admissions rules based on the school's materials.

ChatKnowledge base

Botino product advisor

Ready

Explains Botino's current capabilities, channels, knowledge base, deployment model and product limitations.

ChatKnowledge base

Demo data. The assistants answer from their knowledge bases and do not perform actions in external systems.

How it works

From idea to embedded assistant in six steps

Create a project

Set up a workspace for your bots.

Choose channels

Voicebot, chatbot or both.

Add knowledge

Upload docs, FAQs and site content.

Configure behaviour

Tone, language and scope.

Embed on your website

Add the generated widget script to a website that supports custom JavaScript.

Monitor & improve

Review conversations and refine.

Website embedding

Embed Botino with one script tag

Botino can be embedded on websites that allow custom JavaScript. WordPress, WooCommerce, Shopify, PrestaShop, Wix, Webflow and custom sites are examples of compatible environments; this does not imply a native integration.

<script src="https://app.botino.eu/botino-voicebot.js" chat-id="your-bot-id"></script>

Example snippet for illustration. Real embed code is generated per bot in your dashboard.

Compatible website platforms

WWordPress

WoWooCommerce

SShopify

PPrestaShop

WiWix

WfWebflow

</>Custom HTML/JS

{ }Any website

Product preview

A workspace built for managing assistants

Projects, bots, knowledge, conversations and analytics - organised in one clean dashboard.

Illustrative interface preview - example data.

app.botino.eu · Dashboard

Active bots

Conversations · 7d

8.4k

Tokens used

62%

TV Store Assistant

Chat · 42 docs

Live

Hotel Receptionist

Voice + chat · 18 docs

Live

IT Support Assistant

Chat · 30 docs

Draft

app.botino.eu · Knowledge base

product-catalogue.pdf

2.4 MB · synced

Indexed

FAQ - returns & shipping

38 questions

Indexed

botino.eu/products

Website crawl

Syncing…

app.botino.eu · Widget settings

Bot name

Primary colour

Language

Embed code

<script
  src="https://app.botino.eu/botino-voicebot.js"
  chat-id="your-bot-id"
  data-locale="en">
</script>

Pricing

Start small, scale when you're ready

Simple monthly plans built around bots, a token allowance and the channels you need.

Starter

For small websites and early testing.

€35/mo

2
000
000 tokens / month
1 active bot
Website chat widget
Knowledge base (up to 25 docs)
Email support

Start with Starter

Voice and chat, powered by your knowledge

How an AI assistant platform compares with the channels most businesses rely on today.

Capability	Traditional support	Live chat	Generic AI chatbot
Available 24/7	-	-
Voice + chat in one place	-	Limited	-
Answers from your knowledge base	Limited	Limited	Limited
Easy website embedding	-		Limited
Multilingual	Limited	Limited
Scales without adding staff	-	-
Transparent token usage	Limited	Limited	Limited

Security & control

You decide what your assistant knows and says

Botino is designed so your assistant stays grounded in your information and under your control.

Controlled knowledge base

Your assistant answers from the information you provide - not the open internet.

Encrypted communication

Conversations are transmitted over encrypted HTTPS connections.

You define tone & scope

You set the tone, the topics in scope and how the assistant behaves.

Fallback when unsure

When the answer is not in your knowledge base, the assistant says so instead of inventing one.

Answers only

The assistant provides information; it does not perform actions in external systems.

Configured languages only

Each assistant replies only in the languages configured for it.

This section describes current controls for how your assistant handles information and behaves. It is not a legal guarantee.

FAQ

Questions, answered

What is Botino?

Botino is a platform for building AI voicebots and chatbots that answer customer questions using your own knowledge base.

Is Botino a voicebot, chatbot or both?

Both. You can deploy a voice assistant, a chat assistant, or run both from the same project and knowledge base.

Do I need coding skills?

No. You create projects and bots, add your knowledge and configure behaviour through the dashboard. Embedding takes a single script tag.

Can I add my own knowledge base?

Yes. Upload documents and PDFs, add FAQs and connect website content. Your bot answers from that business-specific information.

Where can I embed Botino?

On websites that allow custom JavaScript. Paste one line of code before your closing body tag and the widget appears - WordPress, Shopify, PrestaShop or a fully custom site. There are no plugins to install.

Can Botino work in Polish and English?

Yes. Botino assistants are multilingual and this site is built to support English and Polish via WPML.

How does token usage work?

Usage is measured in tokens, which depend on conversation length, model settings and knowledge base usage. Plans include token packages sized for different needs.

Can I test demo bots?

Yes. The demo section lets you open example assistants configured for different industries and start a conversation.

Can Botino be used in e-commerce?

Yes. Botino can answer product questions and support shoppers using your catalogue and documents. It answers questions - it does not process orders, payments or stock.

Can I customize the bot's tone and behavior?

Yes. You define the assistant's tone, language, scope and how it should handle topics that fall outside its knowledge.

Can I embed Botino on any website?

You can embed it on any website that allows a custom JavaScript snippet. Paste a single line of code before your closing body tag - no plugins required.

Is technical support available?

Yes. Support is available on all plans, with priority and implementation support on higher tiers.

Start in minutes

Launch your first AI assistant for customer conversations

Start with one assistant, connect your knowledge base and embed it on your website.

Create your first bot Book a demo

No coding required · Cancel anytime

Contact

Talk to us about your first bot

Tell us what you'd like to automate and we'll help you scope a voicebot or chatbot for your business.

hello@botino.eu
Replies within one business day