Rolling a Bot Out to a Second Country: A Checklist
The first bot got built with everyone watching. Requirements argued over line by line, the knowledge base assembled document by document, someone…
Handing a Conversation From Bot to Human Without Losing Context
The most common complaint about automated support has nothing to do with whether the bot understood the question. It is the moment…
What a Chatbot Privacy Notice Should Tell Your Customers
A chatbot privacy notice tells visitors who runs the chat, what they may type into it, why those messages get processed, who…
Car Rental Chatbot: Renters’ Questions in the Peak Holiday Weeks
August again. And the same questions about documents, deposits, insurance and cancellation land in the inbox, over and over. A car rental…
Chatbot Guardrails: Keeping an AI Bot Inside Its Scope
Chatbot guardrails are the rules, content limits and tests that keep a support bot answering only what it should and politely declining…
How to Calculate Chatbot ROI Before You Commit to a Plan
Chatbot ROI is the monthly cost of answering repetitive questions by hand, minus the plan price, divided by the plan price. That’s…
Turn what you've read into a working assistant
Build your first AI assistant, connect your knowledge base and embed it on your site in one line.
No coding required · Multilingual