Ideas for better customer conversations
Guides, case studies and product news on AI voicebots and chatbots - for e-commerce, small business and agencies.
Campsite Chatbot: Guest Questions Before the Camping Season
A campsite chatbot answers the pre-arrival questions that come back every spring - pitches, facilities, pets, arrival times - using the site’s…
Chat Widget Page Speed: What the New INP Metric Means for You
Drop a chat widget on a page and you may change how fast that page reacts to clicks and taps. And since…
Transforming customer interactions with AI bots
In today’s rapidly evolving digital landscape, companies are constantly seeking innovative solutions to improve customer interactions and streamline internal operations. Among the…
Boost business with tailored AV voicebots
In today’s digital era, communication with AI bots has become a game changer, transforming how businesses engage and interact with their customers.…
Wedding Venue Chatbot: Couples’ Questions in Booking Season
Every late winter, couples send wedding venues the same handful of questions. A wedding venue chatbot answers those, using only the documents…
Chatbot Hallucinations: Why Bots Make Things Up and What Helps
Chatbot hallucinations are fluent, confident answers with no basis in fact. They happen because a language model predicts plausible text - it…
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