Ideas for better customer conversations
Guides, case studies and product news on AI voicebots and chatbots - for e-commerce, small business and agencies.
Gym Chatbot: Membership, Class and Opening Hours Questions
A gym chatbot handles the questions prospective members keep asking about memberships, classes and opening hours. It works only from the gym’s…
Chatbot vs Voicebot: What’s the Difference and Which Does Your Business Need?
Every support team knows the feeling. The same questions pile up hour after hour, replies fall behind, and the moment the office…
Website Voice Assistant: When Visitors Would Rather Speak
A website voice assistant pays off when some of your visitors find speaking faster than typing. And it works best next to…
Chatbot Pilot Project: Planning a Small Launch First
A chatbot pilot project is pretty simple. You put the bot on one page or one topic, give it a small set…
Chatbot Data Security: What Never Belongs in a Bot’s Sources
Chatbot data security comes down to one rule. Anything in a public bot’s sources can be quoted to any visitor, so a…
Travel Agency Chatbot: Answering Trip Questions Before Departure
A travel agency chatbot handles the questions customers ask before every single departure. What’s in the package? Which documents do I need?…
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